Terms & Conditions

Last updated: August 2026

Welcome to Know Thyself Insights (KTI) (the “Website”). These Terms and Conditions (the “Agreement”) are entered into by and between you and Know Thyself Insights (KTI) (“Company,” “we,” “us,” or “our”).

This Agreement governs your access to and use of the Website and any related content, services, communications, digital resources, or offerings provided through the Website (collectively, the “Services”).

Services

Know Thyself Insights (KTI) provides information, resources, and services related to clinical intelligence and medical-record data services.

Any information, resources, or services provided through the Website are intended for informational and business purposes only.

The Services are not legal, medical, or other professional advice.

You are responsible for evaluating information provided through the Services and obtaining appropriate professional advice where necessary.

No Guarantees

Results may vary depending on individual circumstances and other factors.

We make no guarantees regarding outcomes, progress, financial results, case results, or other results from the use of our Services.

Any examples, illustrations, or statements regarding potential outcomes are provided for informational purposes only and do not constitute a promise or guarantee of results.

User Responsibility

By engaging with the Services, you acknowledge that you are responsible for:

- Your participation and engagement

- How you use information and resources provided

- Providing accurate and complete information

- Making informed decisions regarding your use of the Services

- Ensuring that your use of the Services complies with applicable laws and regulations

Payments & Scheduling

Where applicable, fees are disclosed prior to the purchase or scheduling of Services.

Payment terms, pricing, and applicable conditions will be disclosed at the time of purchase or scheduling.

Cancellation and rescheduling policies, where applicable, will be provided at the time of scheduling.

All payments are processed through third-party payment providers. We do not directly store payment card information.

Website Use

You agree to use this Site for lawful purposes only. You may not:

- Attempt to gain unauthorized access to the Site

- Copy, reproduce, or distribute Site content without permission

- Interfere with the proper functioning of the Site

- Use automated tools to scrape or extract content

- Transmit malicious software or harmful code

- Attempt to compromise the security of the Site or its systems

- Use the Site in a manner that violates applicable laws or regulations

We reserve the right to restrict or terminate access to the Site for violations of these Terms.

Age Restriction

To use the Services, you must:

- Be at least 18 years of age

- Have the legal capacity to enter into this Agreement

- Not use the Services for any unlawful or unauthorized purpose

- By using the Services, you represent and warrant that you meet these requirements.

Know Thyself Insights (KTI) does not knowingly provide Services to individuals under the age of 18 or knowingly collect personal information from individuals under the age of 18. If we become aware that information has been collected from a minor without appropriate consent, we reserve the right to delete such information and terminate access to the Services.

Intellectual Property

All content on this Website, including text, graphics, videos, guides, branding, reports, resources, and other materials, is owned by or licensed to Know Thyself Insights (KTI) and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, license, or otherwise exploit any Website content or materials without prior written permission.

Privacy

Your use of this Site is also governed by our Privacy Policy.

By using this Site, you acknowledge that information may be collected and used as described in our Privacy Policy.

Limitation of Liability

This Site and its content are provided on an “as is” and “as available” basis.

Know Thyself Insights (KTI) makes no warranties, express or implied, regarding the accuracy, reliability, completeness, suitability, or availability of the Site or Services.

To the fullest extent permitted by law, Know Thyself Insights (KTI) shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of, or inability to use, the Site or Services.

Your sole remedy for dissatisfaction with the Site or Services is to discontinue use.

Changes to This Agreement

We reserve the right to update or modify this Agreement at any time at our sole discretion.

Changes will be effective immediately upon posting, unless otherwise stated.

Your continued use of the Services after any changes constitutes acceptance of the revised Terms.

You are responsible for reviewing this page periodically.

Access to the Services

Availability

The Services may change, be modified, suspended, or discontinued at any time, with or without notice.

We are not liable for any unavailability, modification, suspension, or discontinuation of the Services.

Scheduling & Accounts

You may be required to provide accurate, current information to schedule an appointment or access certain Services.

All information you provide is governed by our Privacy Policy.

You are responsible for ensuring the accuracy of your information and for maintaining the confidentiality of any account or scheduling access provided to you.

SMS Messaging Terms & Conditions

By providing your mobile number and opting in, you agree to receive text messages from Know Thyself Insights (KTI) related to your appointments, requested resources, Services, and other communications described below.

Program Description

If you opt in to receive SMS messages, you may receive text messages related to:

- Appointment confirmations

- Appointment reminders

- Reschedule or cancellation notices

- Follow-up information regarding Services

- Requested resources

- Requested information

- Product or service information

- Educational information

- Marketing or promotional communications where you have provided the appropriate consent

- Help requests

- Webchat-related responses

- SMS opt-in confirmations

- SMS opt-out confirmations

Messages are intended to support communication regarding your requests, appointments, Services, resources, and other communications for which you have provided consent.

Opt-In Consent

You will only receive SMS messages if you provide explicit consent by:

- Checking an opt-in box on a form, or

- Submitting your phone number through a booking, signup, or contact form that clearly discloses SMS communication

- Consent is not a condition of purchasing any Services.

Message Frequency

Message frequency may vary depending on your interaction with us and the types of communications for which you have opted in.

You may receive:

- Confirmation messages when submitting a request or signup

- Reminder messages prior to appointments

- Follow-up or informational messages

- Service-related communications

- Requested resource or information messages

- Marketing or promotional messages where applicable consent has been provided

You will not receive excessive or daily promotional messaging.

Message & Data Rates

Message and data rates may apply.

Charges depend on your mobile carrier plan. Please contact your wireless provider for details about your messaging or data plan.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying:

STOP

After sending STOP, you will receive a confirmation message, and you will no longer receive SMS messages from us unless you opt in again.

Help Instructions

For assistance, reply:

HELP

You may also contact us directly at:

Email: [email protected]

Phone: (440) 600-4315

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Delivery is subject to effective transmission by your mobile carrier.

Privacy & Data Use

Your phone number and related personal information will be handled in accordance with our Privacy Policy.

We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

Such information may be shared with aggregators, SMS providers, and service providers when necessary to provide and operate the messaging service.

Prohibited Uses

You agree not to:

- Use the Services for unlawful purposes

- Interfere with the operation or security of the Website

- Attempt unauthorized access to systems or data

- Copy, scrape, or harvest content or user data

- Upload malicious software or harmful content

- Misrepresent your identity or affiliation

- Violate the intellectual property or privacy rights of others

- Use the Services to send unsolicited or unauthorized communications

We reserve the right to suspend or terminate access for violations.

User Content

Any content you submit through the Website or Services, including messages, form responses, feedback, or other information, must be lawful and respectful.

You retain ownership of content you submit.

You grant Know Thyself Insights (KTI) a non-exclusive, royalty-free license to use such content only as reasonably necessary to provide, operate, maintain, and improve the Services, subject to our Privacy Policy and applicable law.

You should not submit confidential or proprietary information unless specifically requested or necessary for the Services.

Assumption of Risk

All information provided through the Services is for general informational and educational purposes unless expressly stated otherwise.

Your use of the Services is at your own risk.

We disclaim liability for reliance on information provided through the Website or Services to the fullest extent permitted by applicable law.

No Warranty

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE WEBSITE OR SERVICES WILL BE AVAILABLE AT ALL TIMES, UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

Indemnification

You agree to indemnify and hold harmless Know Thyself Insights (KTI), its officers, directors, employees, contractors, representatives, affiliates, and service providers from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from:

- Your use or misuse of the Services

- Your violation of this Agreement

- Your violation of applicable law

- Your violation of the rights of another person or entity

- Content or information you submit through the Services

Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for any violation of these Terms or where otherwise permitted by law.

Upon termination, your right to access the Services will immediately cease.

Termination will not affect provisions that by their nature are intended to survive termination, including provisions relating to intellectual property, disclaimers, limitation of liability, and indemnification.

Governing Law

These Terms and Conditions are governed by the laws of the State of Ohio, United States, without regard to its conflict-of-law principles.

Any disputes arising from or relating to these Terms or the Services shall be subject to the applicable courts located in Cuyahoga County, Ohio, unless applicable law requires otherwise.

Entire Agreement

This Agreement, together with the Privacy Policy and any other policies expressly incorporated into these Terms, constitutes the entire agreement between you and Know Thyself Insights (KTI) regarding your use of the Services.

Contact Information

If you have questions about these Terms and Conditions, please contact:

Peter Wilkinson

Know Thyself Insights (KTI)

Email: [email protected]

Phone: (440) 600-4315

Website: https://peterwilkinson.ai/

Privacy Policy: https://peterwilkinson.ai/privacy-policy

Terms and Conditions: https://peterwilkinson.ai/terms